FAQs

FAQs - FREQUENTLY ASKED QUESTIONS

1. Can you do the treatment over Japanese straightening?
   Yes, you can do the treatment over any kind of straightening.
2. Is this treatment a relaxer?
   No, it is a treatment based on keratin that naturally straightens your hair.
3. Can I colour my hair after the treatment?
   Yes, we recommend doing so only 2 weeks after you have done the treatment. For better results we actually recommend only after you colour your hair.
4. Can you do the treatment on top of relaxed hair?
   Yes, you can do the treatment over any relaxed hair.
5. Can you do the treatment on previously chemically treated hair?
   Yes, you can do the treatment over any chemically treated hair.
6. Can you do the treatment on highlighted hair?
   Yes, you can do the highlights and do the treatment right after.
7. Can you do the treatment on children, if yes, what ages?
   Yes, but we only recommend on children 10 and over.
8. When can I wash my hair after the treatment?
   It is recommended to wait for 3 full days after the treatment but it can be sooner if desired or needed.
9. Can I wear a ponytail or tie my hair?
   No, only after the hair has had it's first wash.
10. What should I do if my hair gets wet during the first 3 days or before the first wash?
    Blow dry and re-straighten immediately.
11. Can I go into the pool or ocean after the treatment?
    Only after the first wash.
12. How long will the treatment last on my hair?
    2 months on virgin hair, and 3-4 months on any other type of hair.
13. What shampoo and Conditioner can I use after doing the treatment?
    Sodium chloride (salt) free products only - do not get confused with sulfate free. We recommend QOD after care products.
14. Do I have to do root touch-ups on my next visit or the whole head?
    The whole head.
15. When should I have the treatment done again?
    2-3 months or as needed.
16. Can I do the treatment every month? 
    Yes, if needed.
17. Should I cut my hair before the treatment?
    No. we recommend cutting your hair afterwards, so this way you can trim the dead ends at the end of the treatment.
18. Can I use any hair-spray, gel, mousse, or any other hair products on my hair during the first 3 day period?
    No.
19. If I get any ridges in my hair when I sleep, what should I do?
    Use either a blow dryer or flat iron to straighten out the ridge in the hair.
20. Can I do the treatment while pregnant or nursing?
    It is not recommended by the Health Department.